Best Chimney and Roof Care - (513) 227-8773 HOURSBest Chimney and Roof Care - (513) 227-8773 MAPProfessional Auto Repair, Maintenance & Customization Services
In Business Since 1988

Customer Reviews for Best Chimney and Roof Care

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Here’s what some of our Cincinnati, OH customers are saying about us:


I am very impressed with Best Chimney's customer service. I had another highly rated roofing and chimney company give me a bid to repair my chimney. This company tried selling me on replacing the chimney from the roof up. Best Chimney came out, looked at my chimney, explained how they would fix the problem without a full replace and gave a 5 year warranty for an extremely fair price. I have them on my calendar to call next year to regularly service and sweep my chimney and would recommend them to anyone.

Luke AdamsBest Chimney and Roof Care Customer Review


We will absolutely be using this company again! I am already recommending them to everyone I know. They not only quoted a more reasonable price than any other place in Cincinnati, they came out within 2 days and found that we didn't even NEED a new liner, as another company had told us! But fixed the problem of our hot water tank not venting and fixed the crown on the chimney for 1/2 of other quotes! Excellent, friendly service!

Lynn BowlesBest Chimney and Roof Care Customer Review


The best

ted marshGoogle Review


Very professional and were able to do all the work right then. Very reasonable priced and will be using again in the future!

Kurt ScherzingerGoogle Review


Best Chimney Care came out to fix our chimney on a holiday as we were getting water in the basement every time it rained. Very affordable and we appreciated the quick fix. Glad we chose this company!!

Teddy Connley JrGoogle Review


Friendly, timely, and efficient service at a good price. The owner was kind on the phone and followed-up to be sure everything was done.

Pam AmlungGoogle Review


Loved working with Ron and his crew. Personable and respectable service. Cleaned up after the project and the cost was well within reason! I recommend the Best Chimney Team for your home chimney and roofing needs! Clarence, Walnut Hills

Clarence TaylorBest Chimney and Roof Care Customer Review


Excellent and affordable work done on two chimneys in a timely manner!!

Kim R.Best Chimney and Roof Care Customer Review


Came out on a Sunday on a holiday weekend to help me! Came back on Tuesday had my chimney finished and my hot water turned back on. They did a great job and were so friendly and helpful. Definitely will be letting friends and family know they are the people to call!

Melissajeff1979Google Review


Completed job in a timely manner. Personable and couteous. Reasonably priced.Would recommend this company to others.

Steve FindleyGoogle Review


Best Chimney staff come out to take care of a minor issue with my roof. They were quick, professional and took care of the issue there on the spot. I would highly recommend choosing Best Chimney for any roof or chimney work you need.

Brian GittingerBest Chimney and Roof Care Customer Review


Came out to diagnose my chimney issue right away. Scheduled an appointment to fix it for the next day and did excellent work. Price seemed fair.

Greg DillonGoogle Review


Lil Ron helped me out a pinch on repairs that needed to taken care of with the sale of my house. During a busy time in the season when everyone is getting chimneys repaired or cleaned for winter. They were able get my repairs done before the new owner took over the house with a short time schedule. Repairs were completed and he was able to get some pictures of the work for me so I could forward them to the new owner. I would recommend them to anyone that is looking to get chimney work done in the future.

Jonathan G.Best Chimney and Roof Care Customer Review


I highly recommend Best Chimney Care! I was so impressed with their service. A home inspection on the house we had for sale turned up problems on two chimneys, and I contacted Best Chimney Care for estimates. They were there THE NEXT DAY, gave a very thorough and reasonable quote, and completed the work the following day. Talk about fast, professional service! We were very pleased and so are our home buyers.

Cyndi B.RateABiz Review


Now a days, it's hard to find people you can rely on to not take advantage of your time and money...but these guys were hands down the best contractors I have ever worked with! Extremely professional, knowledgeable, and trustworthy. They showed up on time and followed up with everything they promised. I have and will continue to refer them to friends and family!

Kritton Shay-WinklerBest Chimney and Roof Care Customer Review


After researching several companies to service my chimney, I found Best Chimney and Roof Care to be the most competitive for the services that are provided. And I couldn't have hit the nail more score on the head than I did. They called me a little over a half hour in advance to let me know when they would arrive and arrived perfectly on time. They clean much me and did a thorough inspection with a video camera. After inspecting my chimney it was discovered that I needed some flashing and tuck point work. They went over the video with me and show me before and after pictures of all the work they had done. Their professionalism was an A-Plus. Nobody tried to sell me anything that I did not need. they walked me through a written inspection step by step and make sure that I understood everything that was done. They were also very clean using covers on their feet and laying talks in my house to not track dirt. When they were finished, it didn't look like that ever been there as they didn't leave a spot. I highly recommend Best Chimney and Roof Care to anyone needing service to their chimney.

Jason ThompsonBest Chimney and Roof Care Customer Review


5 Stars!

Rick LaneGoogle Review


Needed my chimney cleaned so I could get my water heater pilot lit Jeremiah came out cleaned out as much as possible said I needed a liner gave me an awesome price came out installed it was as nice as can be would call them again

Amymichelle404Google Review


This is a great company and they always do a good job, no matter haow big or small.

Mary Winn GodarGoogle Review


Excellent service and price. They got me on the schedule within a day and fixed several problems all in one trip. I would defiantly recommend them. Thanks !

Andrew NewboldGoogle Review


My service guy showed up on time, did the job and got out of here. Made no mess and was very polite. Great job!

Henry ScudderGoogle Review


These guys were very professional. They showed up on time and kept my house clean as it was. They finished in a timely manner and was very respectful. They really wanted my family safe. Thank you Best chimney care.

David CaineGoogle Review


I had a great experience with them. They were polite, always on time and got the job done efficiently. I will be using them again and have already recommended to several friends!

Jessica HillGoogle Review


They arrived on time and we're very professional and polite, they completed the job in a timely and efficient maner and made sure to clean up their mess before they left. I would definitely recommend them to a friend.

Marie HaveyGoogle Review


Needed my chimney cleaned so I could get my water heater pilot turned on Jeremiah cleaned out as much as possible said I needed a liner gave me an amazing price came out installed the liner he is an awesome person and I would call them again

Amy HaasBest Chimney and Roof Care Customer Review


Great service, on time and did more than even required, would recommend them without hesitation.

Steve StahlBest Chimney and Roof Care Customer Review


I have used this company many, many times. They are highly reliable, provide excellent service and are extremely knowledgeable. They consistently bid lower on work than their competition. They are also very honest about the work that needs to be completed. I have had more than one experience where my clients received an outrageous bid for work that did not need to be done. On all of those occasions, Ron Lane was upfront and honest in his bid. He has saved my clients thousands of dollars. I would highly recommend these guys for all of your chimney care needs! As a side note, if you are considering selling your home, a chimney cleanind & check-up prior to listing is always a good idea! You do not want to be surprised with an unknown issue during your inspection period!

Ani VejdaniBest Chimney and Roof Care Customer Review


From the first call to completion of our roof, Best Chimney and Roof Care was extremely professional, responsive and fair. Best Chimney and Roof Care gave us an estimate for the roof and they were incredibly helpful following our inspection and answered all of our questions thoroughly. After scheduling the job, we needed to move the date to accommodate weather and travel, and Best Chimney and Roof Care was flexible. We even changed our minds for the color of the shingles the day after we confirmed and Best Chimney and Roof Care was quick to respond and switch the order. I spoke to the owner, Ron Lane, who walked me through his quote and answered my questions so I felt comfortable with every line item, the materials, and guarantee of workmanship (which can be a bit intimidating for someone who's never had to replace a roof before!) The work was done professionally and QUICK - the guys were at the house at 9AM and out by 4PM each day, including removing all the debris and cleaning the area. Just in time for the next snow storm! I would highly recommend using Best Chimney and Roof Care over anyone else in the Northern KY area.

Gail H.RateABiz Review


Father and son team first came to inspect the chimney and give an estimate. Did a thorough inspection and took pictures. Took time explaining the problem and what their recommended repair is. I appreciate that they were able to accommodate tight timing I need for the repair

Rachelle E.RateABiz Review


I contacted them on Thursday. They looked at the chimney Friday. Signed a contract on Saturday and the chimney rebuild was complete on Tuesday. Ron and Jeremiah did a great job and went the extra mile on a couple aspects that were as appreciated as they were unexpected. No sales pressure or upsells. They took a look, gave their [fair] price and did their job. Give them a call.

Jim M.RateABiz Review


These guys did a great job. Came out to the house and gave me an estimate and offered to fix it same day. I had to schedule them for the next day while I was headed on vacation as I waited for other estimates. Great work Great Price Great Company!

Elliott B.RateABiz Review


The experience i had with Best Chimney was completely satisfying from 1st phone call to completion of services needed. They came out the next day and cleaned, and removed from ( let's just say some unwanted guest), my chimney. Ron, the serviceman, alerted me to some issues i have with my chimney and suggested what needed to be done. At no time did i feel pressured to make an immediate decision. They were very informative as to what was needed and to how to take care of my chimney. I will be calling upon Best Chimney from now on for all of my chimney needs. Thanks guys.

Daryl G.RateABiz Review


I called around asking for the best prices. I needed the chimney re-faced and a liner installed. I gave these guys a call and they came out and gave me a great price and the work was more than exceptional! I would recommend this company to anyone needing chimney work.


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I forgot to mention the company is from Cincinnati and was more than willing to travel to Dayton for the work I had done. While other companies said they'd come check it out and never showed. (other companies from the same area)

Bill S.RateABiz Review


From the first call to completion of our roof, Best Chimney and Roof Care was extremely professional, responsive and fair. Best Chimney and Roof Care gave us an estimate for the roof and they were incredibly helpful following our inspection and answered all of our questions thoroughly. After scheduling the job, we needed to move the date to accommodate weather and travel, and Best Chimney and Roof Care was flexible. We even changed our minds for the color of the shingles the day after we confirmed and Best Chimney and Roof Care was quick to respond and switch the order. I spoke to the owner, Ron L***, who walked me through his quote and answered my questions so I felt comfortable with every line item, the materials, and guarantee of workmanship (which can be a bit intimidating for someone who's never had to replace a roof before!) The work was done professionally and QUICK - the guys were at the house at 9AM and out by 4PM each day, including removing all the debris and cleaning the area. Just in time for the next snow storm! I would highly recommend using Best Chimney and Roof Care over anyone else in the Northern KY area.

Gail H.BBB Review


Best Chimney provided prompt, courteous, expert service when we needed emergency chimney work on a holiday weekend. They offered easy-to-understand explanations of their work and pricing. They genuinely cared about doing quality work at a fair price.

Mike B.BBB Review


Ron and his son were fantastic. They kept within the original quote, which was way lower that all the other quotes I got for my chimney repair. I needed a repair so I could have my hot water turned on and vent through the chimney. They gave me their quote and came the very next day at the time that was promised, and they even turned the hot water on for me! Very friendly, great service, and good value. I highly recommend this company!

Jeanetta B.BBB Review


Jeremiah of Best Chimney care was polite, efficient, and did an excellent job of servicing my fireplace and chimney. I will definetly use them again.

Jim B.BBB Review


I didn't know that Carbon Monoxide was building up in my house. I had some damage to one of the houses chimneys. Turns out it was the one that vents for my hot water heater. My Dr. and family said these guys saved my life! They were friendly, courteous and cleaned up before they left. One of the best experiences I've had with a repair service.

Richard E.BBB Review


Mr Lane was very informative about what needed to be done to get my wood stove installed. His company did a great job with the install and was very quick to respond to email questions i had about owning the stove.

Chris T.BBB Review


I'm very happy with my inside/out chimney repair. Got the job done as I asked and ontime. They are pro's. I would use them without hesitation.

Bill S.BBB Review


Ron taken care of our chimney needs for the past 16 years. Always very professional and knowledgeable. I would highly recommend to other customers.

Larry S.BBB Review


I am very happy with my chimney repair. I received an estimate the day after I called. The work was completed a few days latter, in one morning. Ron and Little Ron were very considerate of my family's schedule. All debris was removed and area was clean. The chimney looks great and has added value to my home.

Bettie R.BBB Review


Best Chimney Care did a great job on the exhaust for our water heater. They were friendly and professional. I would use them again without hesitation.

Allison H.BBB Review


I have never used a chimney sweeper to clean my flue on my water heater, a plumber told me this was something chimney sweepers do. I happened to look on the internet, found these guys website, call them up. Ron Jr. came over, gave me a fantastic deal, next day Ron Jr., brother Jeremiah, along with sister and Dad started working, finished very quickly, did an excellent job! I am so please, happy and thankful for the wonderful work. I definitely would recommend these guys because they are good honest people.

Kimberly B.BBB Review


I called Best Chimney and Roof Care on a Thursday afternoon asking for a quote to have my fireplace cleaned and chimney tuck pointed. I had used them about 10 years earlier. The man who answered the phone said "Sure...I'm near by your neighborhood now. I can stop by in an hour or so and I'll call before I come". That was a pleasant surprise. He called and arrived at the time he said he would, gave me the quote, which was much more in line than the other two quotes I'd gotten. What's more, while inspecting the fireplace he discovered that several bricks had fallen out leaving a gaping hole in the flue and would repair that as well. The other estimators didn't find that. He said he could do the work the following day and arrive around 9:30 in the morning and would call first. He did just that. He and his helper went right to work, did what he said he'd do and were very through. I will be using them again.

Steve S.BBB Review


Approximately 8 years ago Ron and his sons installed a chimney liner and repaired all of the stucco that was falling off of the back of our house. They charged a fair price and did an excellent job. They are also a very nice family with a strong work and business ethic. I called them today for a new problem with our roof. We were pleased to find out that they also do gutters and soffit work. Again they quoted us a fair price and will be working for us once again. I have every confidence that they will do just as good a job this time as they did the last.

Dale W.BBB Review


I was referred to Best Chimney and Roof Care by my realtor when I needed to do last minute improvements to finalize the sale of my home. Jeremy and his father were amazing to work with - extremely professional, reliable and efficient. Just four days after initially contacting them, they had ordered parts and completed a major repair to my chimney. I highly recommend their services!

Stacey C.BBB Review


We are very pleased with the service we received from Best Chimney Care. They fit us in when we needed quick service and repair on our chimney and firebox. They also made us feel comfortable with friendly, professional personalities. That is important when entering a home and letting us know we would receive excellent work from their company.

Karen K.BBB Review


Ron and his team have provided great service, timely quotes and a great value for the money with their work on our chimney and fireplace in the past. We are now in the process of selling our home and they helped us quickly get items on our inspection check-list covered with quality work and reasonable charges. They came in at $1,100 lower than other chimney companies, honest and hard-working.

Catherine B.BBB Review


Ron from Best Chimney Care did a wonderful job fixing the damper on my chimney. He was courteous, efficient, professional and creative with his solutions and work. I would highly recommend their services to others.

Jennifer R.BBB Review


My experience with Best Chimney & Roof Care was excellent. They were prompt, professional and reasonable. And importantly, they only performed the services that were needed, rather than trying to sell me a variety of repairs at high costs (like I had experienced with another local chimney company)

Ali S.BBB Review


Ron Lane's Best Chimney Care is an excellent chimney care provider. They recently installed a fireplace damper in my home. I have always felt awkward speaking to others because my thoughts are too fast for my tongue. This causes me to stutter. I also have a speech impediment so when speaking, I often need to use models or draw diagrams. These are strategies I use to convey what I want to say. Unfortunately, most of my experience dealing with people who specialize in home repair has been negative. After a few attempts to try to understand me, they would become inpatient and irritable. Some have even insulted me. When I initially contacted Mr. Lane, I couldn't believe how patient he was as I clumsily tried to describe my chimney problem. When Mr. Lane rephrased what I conveyed using the correct "terms/language" I could tell that he was not one who enjoys criticizing others and that he possesses natural communication assets. He adapts himself for his client! I felt very comfortable speaking with him. When he came to my house to provide an estimate, I found his knowledge of construction impressive. When his two sons arrived to install the damper, they were friendly, courteous,and efficient. They respected the cleanliness of my home by removing their shoes and left their workspace nicely cleaned. Little Ron showed me how the damper worked and made certain I knew how to use it before he left. After contacting other chimney providers, I knew that Mr. Lane's estimate was honest and fair. I appreciate that. I will highly recommend him to others.

CindyBBB Review


Best Chimney Care did an outstanding job cleaning and repairing my chimney. The 2 men that came to the house were very courteous and did a very thorough inspection of my fireplace. Not only did they clean it fantastically, they also found a potential hazardous problem, noted it, and fixed it quickly. Furthermore, there was a small problem with the glass door, and it was a quick and easy fix, and did so without a charge. In fact, I will have them out again soon to do another small repair. I was so pleased that I recommended them to my father-in-law who will be using them as well. I’ll definitely be using them in the future for all of my cleanings. Good service, great attitude, prompt and very helpful. Good to support a local small business.

Paul S.BBB Review


I had an emergency situation this past spring where my chimney had a serious leak that was cascading into our back basement resulting in a bad leak. I called Best Chimney on a friday panicked and they were immediately able to come out the next morning where they repaired and sealed my chimney. Best Chimney's owner Ron is a very nice person who fixed my proglem at a very affordable price. I would highly recommend his services for the greater tri state area.

Michael B.BBB Review

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